Terms of website use

This document (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.cleanlinetraining.co.uk including our Control of Substances Hazardous to Health Regulations 2002 (COSHH) awareness training (our site), whether as an employee or an administrative user.

If you are an administrative user additional terms apply, please click here and ensure that you read and understand the additional terms (as well as those in this document) prior to accepting our terms of use. In accepting the terms you are agreeing to accept them both in relation to your use as an individual and that of the company that employs you and/or to which we have provided access to the site.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

www.cleanlinetraining.co.uk is a site operated by Bunzl UK Limited (We or Our), trading as Bunzl Catering Supplies. We are registered in England and Wales under company number 2902454 and have our registered office at York House, 45 Seymour Street, London W1H 7JT. Our main trading address is Epsom Chase, 1 Hook Road, Epsom, Surrey, KT19 8TY. Our VAT number is GB635908614. Bunzl UK Limited is a subsidiary of Bunzl plc (www.bunzl.com).

References to You and Your are to both you as an individual accessing our site and Your employer or such other entity which has authorised you to access our site on its behalf or to facilitate Your COSHH awareness training and/or provide You with access to certain other information set out our site. 

Disclaimer of Liability - YOUR ATTENTION IS DRAWN SPECIFICALLY TO THIS SECTION. 

The content on our site is provided for general information only and is not tailored to meet your individual legal requirements. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

We do not assume any responsibility or liability for any duty or obligations You or any business may have under COSHH or any other regulations, laws or statutory requirements. 

In particular:

  
any COSHH awareness training provided on our site is merely intended to complement the internal COSHH training which You/a business must provide to its employees. We offer no guarantees that the COSHH awareness training provided on our site will constitute compliance by a business with its obligations under COSHH; 
  
We are not assuming any responsibility or liability in respect of any regulatory duty You/a business has to provide training to its employees on COSHH and safe use of products;
  
any product resource sheets provided on our site offers only general advice on how to use the products. The information on our site is not a substitute for reviewing the safety data sheets for the relevant products. You and all users of the products should refer to the safety data sheets for those products and the product labels when using them. If You are an individual you should speak with Your employer should you have any questions in relation to any of the products detailed on our site and in relation to COSHH compliance.


We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date;

To the extent permitted by law, We exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. 

We will not be liable to You or any other user of our site for any loss, damage, cost or expense whatsoever, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  
use of, or inability to use, our site; 
  
use of or reliance on any content displayed on our site; or
  
errors, omissions or misleading statements on our site.

To the extent permitted by law, We, other members of Our group of companies and third parties connected to Us hereby expressly exclude:

  
all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
  
any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  

    
loss of income or revenue;
    
loss of business;
    
loss of profits or contracts;
    
loss of anticipated savings;
    
loss of data;
    
loss of goodwill;
    
wasted management or office time; and
    
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
  
    


Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. 

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, We may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and We are under no obligation to update such material.

Accessing our site

Access to our site is permitted on a temporary basis, and We reserve the right to withdraw or amend the service We provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, We may restrict access to some parts of our site, or our entire site, to users who have registered with Us.

If You choose, or You are provided with, a user identification code, password or any other piece of information as part of Our security procedures, You must treat such information as confidential, and You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by You or allocated by Us, at any time, if in Our opinion You have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for You to have access to our site. You are also responsible for ensuring that all persons who access our site through Your internet connection are aware of these terms, and that they comply with them. 

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You may print off one copy of each of the Product Information Sheets and Safety Data Sheets and as many copies of Your COSHH Awareness Completion Certificates as you would like from our site for Your personal reference and You may draw the attention of others within Your organisation to material posted on our site. 

You must not modify the copies of any materials You have printed off in any way, and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from Us or Our licensors.

If You print off, copy or download any part of our site in breach of these terms of use, Your right to use our site will cease immediately and You must, at Our option, return or destroy any copies of the materials You have made.

 "BUNZL" (and the logo) is an EU registered trade mark of Bunzl plc. 

Information about you and your visits to our site

We process information about You in accordance with Our privacy policy. By using our site, You consent to such processing and You warrant that all data provided by you is accurate. 

Data Sharing

Personal data may be transferred between Us and the entity (usually your employer) that has provided you with the access code to use our site in accordance with a data sharing agreement in relation to the same. By using our site, You consent to such transfer of personal data.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. 

By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of our site or to Your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You must not establish a link from any website nor may You create a link to any part of our site. 

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against You for breach of these conditions in Your country of residence or any other relevant country. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on You. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact Head of IT, Bunzl UK & Ireland, Epsom Chase, 1 Hook Road, Epsom, Surrey KT19 8TY.

Thank you for visiting our site!

Administrative Users Only

Data Sharing

Personal data may be transferred between You and Us in accordance with our data sharing agreement. By using our site, You consent to transfer of personal data and You warrant that you will comply with and otherwise be bound by the terms of our data sharing agreement.

Linking to our site

You may link to our login page, provided You do so in a way that is fair and legal and does not damage Our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

You must not establish a link from any website that is not owned by You. 

Our site must not be framed on any other site, nor may You create a link to any part of our site other than the login page. We reserve the right to withdraw linking permission without notice. 

Terms of access 

You have been provided access to our site because you are a qualifying Bunzl own name chemical customer or You have paid a licence fee to us. Your continued access to our site and that of Your employees is condition upon, You: 


  
complying with Our instructions which will be issued to You from time to time;
  
continuing to:
  

    
purchase an average net minimum spend of £1500 per delivery location of our Bunzl own name chemical branded products per annum (Minimum Spend), such Minimum Spend including at least 5 different products from our Bunzl own name chemical range; and/or
    
    
pay such licence fee as shall be agreed between us having regard for the number of employee users;
  
  
not being in breach of Your contract with us.


AUTHORITY

In accepting the terms you are agreeing to accept them both in relation to your use as an individual and that of the company that employs you and/or to which we have provided access to the site (Employer). You hereby warrant that you have authority to accept these terms on behalf of your Employer.



BUNZL CATERING SUPPLIES PRIVACY POLICY

CONTENTS


  
INTRODUCTION
  
WHO WE ARE?
  
COMPANIES AND WEBSITES WITHIN SCOPE
  
COLLECTION OF PERSONAL DATA
  
LAWFUL BASIS FOR THE PROCESSING OF PERSONAL DATA
  
DO WE SHARE YOUR PERSONAL INFORMATION?
  
INTERNATIONAL TRANSFERS
  
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
  
SECURITY MEASURES
  
YOUR RIGHTS AS A DATA SUBJECT
  
DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO US?
  
DO WE USE AUTOMATED DECISION-MAKING?
  
DO WE USE YOUR PERSONAL INFORMATION FOR MARKETING?
  
COOKIES
  
CONTACT US
  
COMPLAINTS
  
CHANGES TO THIS POLICY



1. INTRODUCTION

We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us.
This policy explains how we collect and use your personal information and who we share it with and will also explain what rights you have with regards to your personal data and how you can exercise those rights.


2. WHO WE ARE

Bunzl Catering Supplies
For the purposes of the General Data Protection Regulation Bunzl plc is the data controller. This means that Bunzl Catering Supplies determines what data is collected, how this data is going to be used and how this data is protected.
Our registered office address is:
Bunzl UK Ltd t/a Bunzl Catering Supplies
York House
45 Seymour Street
London
W1H 7JT
United Kingdom
If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at dataprotection.enquiries@bunzlcatering.co.uk or write to us at the address shown in section 15 – Contact us.


3. COMPANIES AND WEBSITES WITHIN SCOPE

The following companies are within scope for this privacy policy:
https://www.bunzlcatering.co.uk

https://catalogue.bunzlcatering.co.uk

https://www.cleanlinetraining.co.uk


It also includes personal data that is collected through our websites, by telephone, through LiveChat and through any related social media applications.


4. COLLECTION OF PERSONAL DATA

We collect personal data from you for one or more of the following purposes:

    
To fulfil a contract that we have entered into with you or with the entity (or organisation) that you represent. In these circumstances it may be your entity (or organisation), rather than yourself, that has provided us with your personal data
    
To initiate and complete commercial transactions with you, or the entity (or organisation) that you represent, for the purchase of products and/or services
    
To deliver product you have purchased directly or indirectly from us
    
To communicate with suppliers of goods and services
    
Keeping accounts and other business records
    
To carry out marketing, electronic or otherwise
    
Complying with legal or regulatory requirements
    
To manage existing and past employees
    
To manage job applicants
    
Dealing with queries from our current employees, past employees, and job applicants
    
Dealing with complaints or queries from our customers and our suppliers
    
Dealing with queries from our shareholders and other stakeholders
    
Generating data analytics to monitor and improve the performance of our website
    
To ensure the security and safe operation of our websites and underlying business infrastructure.

TECHNICAL INFORMATION
In addition, to ensure that each visitor to any of our websites can use and navigate the site effectively, we collect the following:

  
Technical information, including the IP (Internet Protocol) address used to connect your device to the Internet
  
Your login information, browser type and version, time zone setting, browser plug-in types and versions
  
Operating system and platform
  
Information about your visit, including the URL (Uniform Resource Locators) clickstream to, through and from our site.

In section 10 below, we identify your rights in respect of the personal data that we collect and describe how you can exercise those rights.


5. LAWFUL BASIS FOR THE PROCESSING OF PERSONAL DATA

We believe that it is in our legitimate interests, or is necessary for the performance of a contract, to collect and use personal information to operate our business and to provide a service that you have requested. In some cases, we may be under a legal duty to use or disclose personal information, for example to comply with a request from an official body.
When we process on the lawful basis of legitimate interest, we apply the following test to determine whether it is appropriate:
The purpose test – is there a legitimate interest behind the processing?
Necessity test – is the processing necessary for that purpose?
Balancing test – is the legitimate interest overridden, or not, by the individual’s interests, rights, or freedoms?


6. SHARING YOUR PERSONAL INFORMATION

We may share your personal information, but this will be done on a ‘need to know’ basis and only where it is necessary to do so or where we are required to share information. Such as our professional advisors and service providers including:

  
Accountants
  
Legal counsel
  
Consultants
  
Payment providers
  
Payroll providers
  
Pension providers
  
Insurers
  
Information technology and communications service providers
  
Suppliers
  
Logistics and transport services.

We may also share personal information:

  
With any competent law enforcement or regulator as require by law
  
When we buy or sell any businesses or assets.

We aim to put the necessary safeguards in place to ensure that personal information that the company is legally responsible for remains properly protected and is used appropriately when in the hands of a third party.


7. INTERNATIONAL TRANSFER

We are a global organisation and use third parties located in other countries to help us run our business.  This includes countries outside the European Union ("EU") and to countries that do not have laws that provide specific protection for personal data.   We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully.  Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU.


8. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION

We will take steps to keep your information for only as long as is necessary for our business needs and in compliance with any legal or regulatory duties to retain personal information for a particular period. However long we retain personal information for, we will make sure it is subject to appropriate security.


9. SECURITY MEASURES

MEASURESWe have what we believe are appropriate security controls in place to protect personal data. Risk assessment, including assessing risks to the rights and freedoms of data subjects, is at the heart of our Information Security Management System. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.


10. YOUR RIGHTS AS A DATA SUBJECT

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email dataprotection.enquiries@bunzlcatering.co.uk  or use the information supplied in the Contact us section below. To process your request, we will ask you to provide a valid form of identification for verification purposes. Your rights are as follows:


  
The right to be informed
As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
  
The right of access
You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information:
    

      
Know whether as a data controller we hold any personal data about you
      
Receive a description of the personal data held and, if permissible and practical, a copy of the personal data
      
Be informed of the purpose(s) for which that personal data is being processed, and from where it was received
      
Be informed whether the personal data is being disclosed to anyone apart from the original recipient of the personal data and, if so, the identity of those recipients
      
Ask that your personal data be transferred to you or a third party in machine readable format (Word, PDF, etc.) (although such requests can only be fulfilled if the personal data in question is
        

          
provided by the data subject to the company,
          
is processed automatically
        
      
      
If the personal data is being used to make automated decisions about you as the data subject (e.g. profiling), to be told what logic the system uses to make those decisions and to be able to request human intervention to override any such automated decisions.
      
Where your personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer
    
  
  
If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.
  
The right to rectification
When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
  
The right to erasure (the ‘right to be forgotten’)
Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  
The right to restrict processing
You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:
    

      
The accuracy of the personal data is contested
      
Processing of the personal data is unlawful
      
We no longer need the personal data for processing but the personal data is required for part of a legal process
      
The right to object has been exercised and processing is restricted pending a decision on the status of the processing.
    
  
  
The right to data portability
You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  
The right to object
You have the right to object to our processing of your data where
    

      
Processing is based on legitimate interest
      
Processing is for the purpose of direct marketing
      
Processing is for the purposes of scientific or historic research; or
      
Processing involves automated decision-making and profiling.
    
  



11. DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO US?

You are never required to provide personal information to us, but you may need to do so when you enter into a contract for the provision of our services or products. We will not be able to provide our services or products unless you provide us with the personal information, we need to do so.
In addition, you will be required to provide certain personal information if you contact us to exercise your rights under GDPR as set out in section 10.


12. AUTOMATED DECISION-MAKING

We carry out automated decision-making when you use our website. This involves providing content to you based on your online behaviour. This allows us to display content that is relevant to you.


13. DO WE USE YOUR PERSONAL INFORMATION FOR MARKETING?

Yes, we may use your personal information to carry out marketing, but we aim to only contact people who want to receive marketing. If you object to marketing – whether electronic or otherwise – please let us know and we will stop contacting you.


14. COOKIES

We use cookies, which are small text files placed on your computer by websites that you visit, to make our website work properly, to monitor its usage and to display content that we believe will be relevant to you. If you register with us or if you continue to use our site, then you will be asked to agree to our use of cookies.


15. CONTACT US

Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to dataprotection.enquiries@bunzlcatering.co.uk
Alternatively, you can contact us at the following postal address:
GDPR Compliance Manager
Bunzl Catering Supplies
Epsom Chase,
1 Hook Road,
Epsom,
Surrey,
KT19 8TY
United Kingdom


16. COMPLAINTS

Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.
Should you feel unsatisfied with our handling of your data, or about any complaint that you have made to us about our handling of your data, you are entitled to escalate your complaint to a supervisory authority within the European Union. For the UK, this is the ICO (Information Commissioner’s Office), which is also our lead supervisory authority. Its contact information can be found at https://ico.org.uk/global/contact-us/


17. CHANGES TO THIS POLICY

This policy was last updated 28 September 2020